Shipping policy

Shipping Policy
Autosupplyafrica.co.za

Thank you for shopping with Autosupply Africa! We aim to provide you with a smooth and efficient shopping experience. Below is our shipping policy outlining the rates, terms, and conditions regarding deliveries.

Standard Shipping Rate

We charge a flat rate of R99.00 for shipping on all orders within South Africa. This rate applies to most products and locations across the country.

High-Risk Areas

In certain cases, if the courier service classifies your delivery address as a high-risk area, your order will automatically be sent to the nearest courier depot. You will be notified if this happens, and you will need to either collect your order from the depot or make further delivery arrangements.

Larger Items (Gearboxes, Differentials, Engines)

For larger items such as gearboxes, differentials, and engines, shipping charges will be calculated based on the size and weight of the item. If there is any difference in shipping costs due to the size or weight, we will contact you directly to update you on the new shipping fee before proceeding with the shipment.

Order Acceptance & Shipping Terms

By placing an order with Autosupplyafrica.co.za, you accept our shipping terms and conditions, including the standard R99.00 rate or the updated shipping fees for larger items. If your address is classified as a high-risk area, you accept that your order may be sent to the nearest depot.

Processing and Delivery Time

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Delivery times vary based on your location, but typically range from 3-5 business days for most areas.
  • Orders placed after [cut-off time] will be processed the following business day.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number and a link to track your shipment.

Contact Us

If you have any questions or concerns regarding shipping, please contact us at [customer service contact details], and we will be happy to assist you.

Thank you for choosing Autosupplyafrica.co.za for your automotive parts and accessories needs!